Privacy Policy

DATA PRIVACY POLICY

Last updated on 06/27/2025

 

This information notice is intended to inform you how personal data concerning you is collected, processed, and stored by AFRICA GLOBAL LOGISTICS, as data controller, when you use the AFRICA GLOBAL LOGISTICS website, located at the following link: Supply chain and logistics in Africa – AGL – Africa Global Logistics

AFRICA GLOBAL LOGISTICS places great importance on the protection of personal data and is committed to processing your personal data in compliance with the applicable data protection laws and regulations, including Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, as well as any regulations intended to supplement or replace it, in particular, Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).

  1. DATA CONTROLLER AND DATA PROTECTION OFFICER

 

The data controller data is:

AFRICA GLOBAL LOGISTICS

33, quai de Dion-Bouton

92800 Puteaux Cedex – France

 

The data protection officer of AFRICA GLOBAL LOGISTICS can be reached at the following email address: dpo@aglgroup.com.

 

2.PURPOSES AND LEGAL BASES OF PROCESSING

AFRICA GLOBAL LOGISTICS processes your personal data for the following purposes:

  • Responding to your questions, requests, or complaints through contact forms: we process your personal data through contact forms to respond to your questions and ensure effective follow-up of all your requests and inquiries transferred via customer service channels; On the following legal basis: user consent
  • Newsletter subscription: we process your personal data through the link present on the website’s newsletter banner to keep you informed by sending you articles and content created by AFRICA GLOBAL LOGISTICS; On the following legal basis: user consent
  • Management of the sponsorship program: in the context of reviewing funding requests, we process your personal data to assess the eligibility of funding requests while ensuring their compliance with regulatory requirements; On the following legal basis: user consent
  • Management of quotation forms: we process your personal data to establish a potential quote for certain transport services (road, sea, rail, air) offered by our company. This processing allows us to send you, if necessary, a personalized commercial proposal, in line with the needs you have expressed; On the following legal basis: user consent

 

  • Management of the e-mailing campaign: in the context of our email campaigns, we process your personal data to send you satisfaction surveys related to our service offerings, targeted marketing content such as welcome letters or reactivation messages, information on our new offers, as well as communications related to event organization, including invitations or thank you messages.
    • On the following legal basis: legitimate interest

For each of the purposes above for which legal basis is “user consent”, you expressly consent to the processing of your personal data by AFRICA GLOBAL LOGISTICS, and AFRICA GLOBAL LOGISTICS ensures that only the necessary personal data is collected and processed, in accordance with the principles of data minimization and purpose limitation imposed by the GDPR. AFRICA GLOBAL LOGISTICS is committed not to use your personal data for other purposes without your explicit consent.

 

3.PERSONAL DATA CONCERNED

The data we collect and use varies depending on the services or features you choose to use. The personal data we collect and process include:

  • Identification data, such as your first name, last name, phone numbers, personal or professional email address, ID card and/or passport;
  • Location data allowing to estimate a geographical position, particularly in connection with the country of dispatch and destination;
  • Data related to professional activity such as the composition of a company’s governing body.

 

4.RECIPIENTS

The recipients of your personal data are the internal departments of AFRICA GLOBAL LOGISTICS (in France and abroad), as well as the service providers of AFRICA GLOBAL LOGISTICS to whom all or part of the website’s operation is outsourced and the affiliates of AFRICA GLOBAL LOGISTICS when necessary for the exercise of its missions.

 

5.COOKIES AND CONNECTION TRACKERS

Cookies are text files assigned to your browser that collect connection and visitor tracking information (including IP address, browsing history, and geolocation data, when permitted by applicable regulations).

Like many other websites, AFRICA GLOBAL LOGISTICS and its service providers use cookies to collect information about the use of the website by visitors. Our website uses cookies to distinguish you from other users of our website.

When you browse the AFRICA GLOBAL LOGISTICS website, cookies strictly necessary for the operation of the website and the routine administration of the site are placed by default, in accordance with applicable regulations.

The user has, at any time, the possibility to manage the cookies placed on their device via the « Cookie Management » link, accessible on each page of the website.

The user can thus set its preferences by accepting or refusing, individually, each category of cookies, or elect a global acceptance or refusal. The choices expressed by the user are taken into account immediately.

For more information on cookies and their use, you can consult the « Website, cookies and other trackers » file on the website of the French National Commission for Information Technology and Liberties (“Commission Nationale de l’Informatique et des Libertés- CNIL”).

 

6.INTERNATIONAL TRANSFERS

Due to the international dimension of AFRICA GLOBAL LOGISTICS, some of your personal data may be transferred to recipients located outside the European Economic Area (“EEA”). This transfer will be exclusively within the framework of the purposes defined above.

This transfer may be authorized by a decision made by the European Commission, when it has recognized that the country to which your personal data will be transferred ensures an adequate level of protection.

In the event of a transfer of your personal data to a country whose level of protection has not been recognized as adequate by the European Commission, this transfer will be in any case carried out in accordance with the applicable data protection regulations. Thus, this transfer:

  • will take place within the framework of one of the derogations provided by the applicable data protection regulations,
  • will be framed by the implementation of appropriate safeguards such as the signing of standard contractual clauses approved by the European Commission.

For any questions on this subject, you can send an email to: dpo@aglgroup.com.

 

7.RETENTION PERIOD

The retention period of your personal data is determined based on the pursued objective, as defined in the purposes mentioned in Article 2 above. Once the purpose is achieved, the personal data is archived, deleted, or anonymized.

Consequently, unless a legal requirement imposes a longer retention period, personal data is retained for a period not exceeding the period necessary to achieve the purposes for which it was collected:

  • Responding to your questions, requests, or complaints through contact forms: Three (3) years from the last contact;
  • Newsletter subscription: Three (3) years from the withdrawal of your consent;
  • Management of the sponsorship program: The data of unsuccessful candidates is retained only during the review of their application file; Three (3) years following the end of the sponsorship for successful candidates;
  • Management of quotation forms: Three (3) years from the last contact;
  • Management of campaign of emailing: Three (3) years from the date of last contact or until your unsubscription whichever comes first.

It is specified, however, that this duration is without prejudice to the application of a longer retention period when your personal data is collected and processed by AFRICA GLOBAL LOGISTICS or its affiliates within the framework of another processing purpose.

 

8.DATA SECURITY

AFRICA GLOBAL LOGISTICS places utmost importance on the protection and security of its information systems. As such, AFRICA GLOBAL LOGISTICS has implemented reasonable precautionary measures to ensure the confidentiality, integrity, and availability of the personal data processed, while preventing their alteration, destruction, or any unauthorized access by third parties. Technical and organizational security measures have been established for this purpose.

However, AFRICA GLOBAL LOGISTICS cannot guarantee the elimination of all risks associated with the use of the Internet. Consequently, AFRICA GLOBAL LOGISTICS draws the attention of internet users to the potential vulnerabilities inherent in its use and operation.

For the purposes of the technical storage of your personal data, your data is centralized/hosted/stored with the European technical and hosting service provider Sitecore Holding II A/S, a limited liability company under Danish law (CVR No. 37624071).

 

9.YOUR RIGHTS

You have the following rights:

  • a right of access to your personal data. The exercise of this right cannot, however, allow you to access personal data relating to other natural persons;
  • a right to rectify and a right to erase your personal data. It is specified that this right can only be exercised to rectify factual data, the material accuracy of which can be verified by the data controller with supporting evidence;
  • a right to restrict the processing;
  • a right to request the transfer of your personal data to another responsible entity (right to data portability). Only personal data provided by the person on the basis of their consent or a contract are concerned here;
  • a right to object to the processing of your personal data, when this processing is not necessary to comply with a legal obligation or the performance of a contract, and subject to documenting the existence of reasons related to your particular situation;
  • a right to formulate directives regarding the retention, erasure, and communication of your personal data after your death (for France);
  • a right to lodge a complaint with the supervisory authority, namely Commission Nationale de l’Informatique et des Libertés (CNIL) for France, if you consider that the processing of your personal data does not comply with the applicable regulations.

To exercise these rights, as well as for any additional information or issue related to the use of your personal data, you are invited to contact the data protection officer of AFRICA GLOBAL LOGISTICS at the following address: dpo@aglgroup.com.

 

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